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How to Be a Great Client in 2012

Moving forward in 2012, leaders in the marketing industry share how to enhance business relationships by focusing on collaboration, transparency and continually engaging with one another to successfully grow…read How to Be a Better Agency Client for more valuable advice.

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MO.com Interview with John Miles

“Much like companies that hang their hats on this thing or that thing, we wanted to be explicit so that we were attracting the folks that we wanted to play with and repelling the folks that wouldn’t be a good fit for us.”

Check out John Miles’ video interview with MO.com, where they feature small business owners and entrepreneurs to bring you, hints, tips, insights, and perspectives on what it takes to be successful.

http://www.mo.com/john-miles-integritive

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Leading in Complex Times

After reading Ten Principles to Live by in Fiercely Complex Times by Tony Schwartz in the Harvard Business Review, I felt compelled to not only share his principles, but to share my own take-away for business owners leading in these “fiercely complex” times. The principles immediately struck me as being highly relevant to anyone’s journey in leadership today.

1. Always challenge certainty, especially your own.
2. Excellence is an unrelenting struggle, but it’s also the surest route to enduring satisfaction.
3. Emotions are contagious, so it pays to know what you’re feeling.
4. When in doubt, ask yourself, “How would I behave here at my best?”
5. If you do what you love, the money may or may not follow, but you’ll love what you do.
6. You need less than you think you do.
7. Accept yourself exactly as you are but never stop trying to learn and grow.
8. Meaning isn’t something you discover, it’s something you create, one step at a time.
9. You can’t change what you don’t notice and not noticing won’t make it go away.
10. When in doubt, take responsibility.
List Credit: Tony Schwartz, Harvard Business Review Blog, July 12, 2011.

Always challenge certainty, especially your own.
While at first glance, these principles may appear like basic life lessons, upon further reflection it becomes clear that they are relevant to what many of us in business face on a daily basis. How best to inspire, innovate, achieve excellence and my favorite, how best to achieve personal happiness at work? Leaders routinely ask these questions and are charged to answer them by those whom they lead. The true litmus test for growth is when the leader challenges the answers they themselves discerned.

If you do what you love, the money may or may not follow, but you’ll love what you do.
As an innerpreneur, I live my talk on a daily basis. I want to do work that I love and know will further not just my personal development, but those around me as well. I know. It sounds very “new age”, but as we’ve discussed before, it’s more than that. It’s conscious capitalism and in these “fiercely complex” times, it can be a vital step towards accomplishing larger goals.

Meaning isn’t something you discover, it’s something you create, one step at a time.
Perhaps the most important take –away from this list of principles is that leadership doesn’t just happen. It must be cultivated and nurtured in a way that keeps the leader or business owner fresh, engaged, reflecting and always looking not just inward but outward at the opportunities and challenges ahead.

Working on your business, rather than in it, is a first step to getting closer to these principles. Scan the horizon and chart a course for the future, all while maintaining the vitality and energy needed to keep yourself and your staff going today. These “fiercely complex” times demand it of us.

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Article originally published in the Asheville Citizen-Times business section August 21, 2011.

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A Business Mission of Happiness | Axiom News

Thanks to Axiom News for taking the time to interview our very own John Miles about workplace democracy here at Integritive. Our company was recently included in the WorldBlu list of most democractic workpaces for 2011 and we are thrilled to share our culture with others, in the hopes that the list of companies on the WorldBlu list will continue to grow and grow.

 

A Business Mission of Happiness

Web company Integritive seeks to blur lines between work/life balance

What happens when a web development and branding company make its mission “to love and have fun?”

According to Integritive founder and CEO John Miles, great things. He’s been running his Asheville, North Carolina company under the banner of happiness at work and the company has grown steadily since its inception in 2001.

Miles says bliss in business is the way of the future to break free from the outdated model of work/life balance. That’s because true happiness isn’t leisure time, but rather when a person becomes deeply engaged in something they love and are good at doing.

 

Read the rest of the article here: A Business Mission of Happiness | Axiom News.

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Social media is a must for CEOs

My first thought when considering the social media landscape was a wayward “What a waste of time,” followed by this little gem of preconception: “I am hardly interested in what anyone had for breakfast!”

You may be thinking, or might’ve heard of something similar as prime excuses for steering clear of Twitter and the social media space. Understandable. After all, when it comes to moving their organization into the future, a CEO is constantly busy focusing, prioritizing and deliberating on decisions that will propel their endeavor ever closer to the goal line. There is no room for trivialities, right?

It wasn’t until November 2009 when a friend, mentor and fellow CEO explained the different professional benefits to services such as Twitter and LinkedIn, as a not only an effective business tool, but a necessary one as well to succeed in the entrepreneurial climate of the 21st century. He punctuated the conversation with an emphatic, “You have to tweet!” So here I am, more than a year later, a former skeptic, arguing the case, albeit briefly, as to why CEOs should heed this advice and consider social media (if they haven’t done so already) worthy of their time, not a waste.

Connectivity

Adopting Twitter and LinkedIn has afforded me the valuable opportunity of connecting with highly successful people I respect that I probably would’ve never met otherwise. Whether they are the largest independent hotelier in California, best selling authors or previously “unreachable” CEOs, this technology grants me access to what movers and shakers are doing to prosper in their field — directly from the source. It’s a portal to insight that can teach and inform and has at times, for me personally, influenced my business trajectory, not to mention expanded our network of contacts. Not bad for a guy from Asheville.

Sharing

As important as giving time and giving money is the exchange of ideas and experiences that potentially can enrich our community. Twitter, if used properly, helps nurture that ideal by maintaining an open line of dialogue between colleagues and friends — 140 characters at a time. So look at your social media use as part philanthropy, generously sharing information that could help your fellow business journeymen along their way.

News and information

One of my most cherished Twitter functions is information filtering. To stay abreast by sifting thru all the major business publications and outlets cover to cover could take the better part of a lifetime. Twitter streamlines the process of how we extract information by filtering out the noise and serving up what’s necessary on a daily, more immediate basis. By selectively following people I trust and have a proven track record of liking similar content, I essentially am able to customize my news, eliminating wasted reads. For instance, for technology news and TED updates I follow the CEO of Mojo Interactive in Orlando, Glen Lubbert @glubbert. For my fix on the state of the authentic leadership and conscious capitalism movement I read Bill George @bill_george. And for some good old fashioned comic relief — or where I can find a loud, questionable sweater — I’m a fan of Bill Cosby @billcosby. He’s as entertaining on Twitter as he is on stage or screen. Hilarious!

The time saved in having my news curated for me is priceless.

Revenue

So what’s the bottom line? Since adding social media as part of our approach, our firm has generated over six figures of additional new business. It’s hard to ignore the numbers.

I share this much like my mentor CEO did with me, not to impress, but to persuade you to at least try this new medium. I guarantee the benefits will soon become clear. Share what you are learning, cross-pollinate your ideas, make new connections, and lead your organization into the Twitter-sphere.

I look forward to speaking to you on Twitter in 2011 – Send a tweet and include @integritiveJM and a link to this article and I’ll be your first follower.