Family-Friendly Workplace

Integritive’s own John Miles was featured in a recent WNC Parent Article titled “Family-Friendly workplaces go beyond typical policies” by Paul Clark

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Flexible work options? Paid family leave? Some businesses are more family friendly than others.

Some, especially small businesses run by parents, let employees bring their children to work on snow days. And some go as far as to reimburse parents for the costs   of adoptions.

Jodi Rhoden had to miss a lot of time at her business, Short Street Cakes in West Asheville, because of her son’s snow and sick days. The experience prompted her     to extend a benefit to other workers, giving them an hour of paid leave for every 40 hours worked. The paid time off, which amounts to about a week’s worth of        work a year, can be used to take care of a sick child and is an unusual benefit for hourly workers in the food industry, Rhoden said. But Short Street Cakes already  pays its workers a certified living wage, so this furthers its appreciation of them, she said.

“If you’re losing hours because your child is sick, it’s hard on the family budget,” she said.

John Miles is CEO of Integritive, a website design and social media marketing agency in Asheville. But, more importantly, he’s a father. “Our business is 13 years  old, and our ethos over all is the family comes first,” he said.

One employee at Integritive works half a day from home during summer so as to tag-team child care duties with the spouse. The employee knows what’s expected, performance-wise, Miles said.

“There’s an ethos here that if your kid is sick or there’s a school event or performance, you can make up the time at another time,” Miles said. That may mean working at night or during part of a weekend but it’s better than disappointing your child, he said.

“From my perspective, if the family is happy and taken care of, people will be happier in the workplace, ” he said. “If your mindset is, I’m missing my kid’s lacrosse game, your work probably won’t be as high quality. I’ve seen families where work was first, and the look on the kids’ faces was one of neglect. You won’t get to your deathbed wishing you had worked more. You’ll wish you had spent more time with family. I want to have a clean slate.”

He leaves work early on Mondays to coach his son’s lacrosse team. He wouldn’t miss it for the world, he said. Workers at Integritive are invited to bring a child on whatever permutation of Bring Your Daughter to Work Day applies. It’s good for the child to see what his or her parent does all day, and it’s good for the parent to know that their child understands, Miles said.

“Generally, the little kids don’t last the whole day,” he said. “We’ve had kids make smoothies for everyone and answer the phone for an hour. It gives them a taste of what their parents’ lives are like.”

With 330 employees in the Carolinas, HomeTrust Bank doesn’t have family-friendly policies per se, but that’s because it is family friendly, said its employment specials Sara Phillips.

“The culture here is warm, kind and caring,” she said. “A lot of us have seen each other’s families expand and the children grow up through the years. That creates a special bond.”

Employees at HomeTrust may use paid time off to care for their children or parents. The bank pays for short- and long-term disability insurance for workers, which allows new mothers to have some income while they’re out with newborns. Through the North Carolina Bankers Association, it offers a scholarship program that helps children of employees attend college. Tuition reimbursement for its workers allows them to set good examples to their children that pursuing additional education is a valuable thing to do, Philips said.

“But more than anything, we provide employees with a safe, stable, happy environment where they can make a good living and leave at 5 p.m. to spend the rest of their time with their families. At 5 p.m., the work is done,” she said. “We celebrate each others family milestones and achievements. Just yesterday I got an invitation for an employee’s baby shower.”

Source: http://www.citizen-times.com/story/life/family/2014/04/12/family-friendly-workplaces-go-beyond-policy/7658437/


Is workplace happiness possible?

Originally appeared in Asheville Citizen Times.








These days, leading-edge business philosophy focuses on employee happiness and workplace fun. This is evident in the many websites that hand out awards and evaluate whether a company has a fun corporate culture. When most people think about fun in the workplace, they usually think of West Coast tech companies with hip office spaces, Gen Y geniuses zooming around on scooters and slides instead of elevators.

While this may be a reality — even a successful one — for some companies, it is hard to translate that into practice for more traditional businesses. The problem is that we are focusing on the wrong details. It isn’t about the scooters, slides and modern architecture — although they are fun, too. It’s about developing employees who feel valued and free to bring their individuality and innovation into the workplace. Read the rest of this entry »


Don’t write off brick-and-mortar yet

Originally appeared in Asheville Citizen-Times.

There’s an undeniable trend moving away from the physical brick-and-mortar workplace and adopting fully virtual models. Proponents of the virtual agency typically cite operational expenses, the rising cost of real estate and a need to streamline and trim overhead as prime reasons for abandoning the traditional office. A sluggish economy certainly makes the case for trimming costs whenever possible.

However, in an age of virtual offices and telecommuting, there is still something to be said for working with an organization that maintains a physical and tangible presence within its local community.

Let’s not forget that organizations of all shapes and sizes are made up of people. Whether you’re a large corporate entity with a campus in the Research Triangle Park or a nimble startup here in the mountains of Western North Carolina, the people within the walls are a large part of what makes up the culture beyond. Having an actual physical office here in Asheville has been instrumental to the success of our business, but also the expansive network that we create beyond the four walls. Put like-minded people into the same physical space and opportunities for collaboration and creative problem-solving sprout up almost immediately.

Read the rest of this entry »


Smart Failure for a Fast-Changing World

Here is another Ted Conference video presentation for your viewing pleasure. Eddie Oberg discusses how our reality and the world as we think we know it, doesn’t really exist.  Someone changed the rules of how we live and run our businesses.  But, they didn’t tell anyone.  The pace of change is faster than the pace of learning leading to a smart failure.  Developing a concept no one has done is a driving force at Integritive.  Maybe that’s why we can enjoy his presentation.


The Happy Secret to Better Work

As I prepare for the upcoming TED Conference, I often review some of my favorite moments from years past. Happiness at Work is a topic near and dear to my heart. Exceeding what’s average in the world – and in business – is one of our great motivators here at Integritive. This video offers insight into the impact happiness, intentional happiness, can have in your life.

Cheers to a Happy Wednesday at work!

Shawn Achor: The happy secret to better work